9 points | by TMWNN an hour ago
3 comments
I get an AI prompt when I pull up to Taco Bell. I, and everyone else I've seen there, waits for the human to respond.
I will not place orders with robots. Give me a kiosk or give me a human.
That's fair. They also state in the article that it's been helping food delivery services, and that seems like the real use-case
Title edited by me from "Yum! Brands executive pushes back against AI hate: Taco Bell drive-thru bot has helped increase employee retention by making jobs easier".
HN removed the Fortune-provided referral tag that bypasses the paywall. If necessary, use https://fortune.com/2026/10/14/yum-brands-executive-data-cen...
I get an AI prompt when I pull up to Taco Bell. I, and everyone else I've seen there, waits for the human to respond.
I will not place orders with robots. Give me a kiosk or give me a human.
That's fair. They also state in the article that it's been helping food delivery services, and that seems like the real use-case
Title edited by me from "Yum! Brands executive pushes back against AI hate: Taco Bell drive-thru bot has helped increase employee retention by making jobs easier".
HN removed the Fortune-provided referral tag that bypasses the paywall. If necessary, use https://fortune.com/2026/10/14/yum-brands-executive-data-cen...