Enterprise inertia. Similar to Teams > Slack "because it comes with the Microsoft license or O365 tenant." Once an org grows beyond a certain size, vendor onboarding and management friction becomes real.
Fair enough, our users are a broad range of severely non-technical to technical. We have our IT team manage the admin portals for these kinds of things, so not sure there's a huge difference between IT managing the copilot admin vs chat admin.
Enterprise inertia. Similar to Teams > Slack "because it comes with the Microsoft license or O365 tenant." Once an org grows beyond a certain size, vendor onboarding and management friction becomes real.
Fair enough, our users are a broad range of severely non-technical to technical. We have our IT team manage the admin portals for these kinds of things, so not sure there's a huge difference between IT managing the copilot admin vs chat admin.
Have you asked what the process and effort looks like to onboard OpenAI as a vendor? Ask questions to decompose the system to understand the system.
https://en.wikipedia.org/wiki/Five_whys
This