Dear people who work at the airport

3 points | by nivethan 44 minutes ago

2 comments

  • andsoitis 41 minutes ago

    > She was anxious, because you instilled a sense of panic in her.

    That's not why she was anxious! She was anxious because, according to author's own account, this is someone:

    a) flying for the first time

    b) hardly speaks English

    c) is in a foreign country

    d) solo responsible for 4 grand kids running around

    etc.

    Blaming the airport staff who have to optimize for the greater good is quite something.

  • MotoriX 26 minutes ago

    Navigation in a lot of public places is pretty bad. I think interactive maps on small terminals could help a lot. Personally, I find it much easier to understand things from a map, especially when it shows exactly where you are.