Uh I think I think that's way too mean to the email. From a random web form they got some technical information, a useful CC, and offer to have a call. Not bad at all!
Also, my basic theory about hardware problems is that the problem is less that they won't share the docs, and more that even the internal docs suck. When you essentially co-evolve devices and software through many revisions of each over many years, it's easy to get a complete mess that nobody understands.
(Of course, in this specific case, DisplayLink was new, so it's maybe less of a problem.)
> The answer was as unhelpful as possible
Uh I think I think that's way too mean to the email. From a random web form they got some technical information, a useful CC, and offer to have a call. Not bad at all!
Also, my basic theory about hardware problems is that the problem is less that they won't share the docs, and more that even the internal docs suck. When you essentially co-evolve devices and software through many revisions of each over many years, it's easy to get a complete mess that nobody understands.
(Of course, in this specific case, DisplayLink was new, so it's maybe less of a problem.)